Online Course

Behaviour and Culture for Managers and HR Practitioners

Human Resources , Legal

Course Duration:

2hr 15min

Course Overview

This course will enable you to:

  • identify the legal framework regarding workplace bullying, discrimination, and sexual harassment;
  • recognise the legal meaning of key concepts, including "workplace bullying", "reasonable management action", "sexual harassment" and "unlawful discrimination";
  • recognise the obligations of employers and employees with respect to workplace bullying, unlawful discrimination and sexual harassment, along with the legal risks associated with these types of behaviour; and
  • understand the role of the Fair Work Commission (“FWC”) and the Australian Human Rights Commission in dealing with complaints about workplace bullying, unlawful discrimination and sexual harassment.


This course is suitable for Human Resources professionals (at all levels), In-house Counsel, Risk and Compliance professionals and front line managers.

Approximate Completion Time

2 hours and 15 minutes

Course Content



In this component, we will look at:

  • the range of characteristics that are protected under discrimination law;
  • the difference between “direct” and “indirect” discrimination;
  • disability discrimination;
  • sex discrimination;
  • other key areas; and
  • grey areas.

This component finishes with an overview of the legal processes involved in a claim of unlawful discrimination.

Module 2

Sexual harassment

In this component, we will look at:

  • the definition of sexual harassment;
  • employer’s liability for sexual harassment;
  • harassment by clients and customers;
  • preventative measures for employers; and
  • being sued for sexual harassment.
Module 3

Workplace bullying

In this component we consider the following:

  • the definition of workplace bullying;
  • the obligations of employers and employees with respect to bullying;
  • the role of the FWC in handling bullying complaints; and
  • other legal issues including types of claims and online bullying.
Module 4

Preventing and responding to unacceptable behaviour

In this component, we will look at the steps that employers should take to prevent and respond to bullying, harassment, and discrimination in the workplace. This includes:

  • setting standards of behaviour;
  • creating a safe system of work; and
  • responding to reports and complaints.

Course Fees

Completion of the course requires a licence, which is issued upon registration and payment.

A standalone licence for this course is $195.00 including GST.

Discounts are available for organisations purchasing ten or more licences. Please email to request a quote.