Our value-creating proposition is to work with your organisation as a business partner, providing strategic and commercial advice to prevent disputation, conflict and legal problems from arising. We work with Boards, management and leadership across all aspects of people management.
Our Services
Legal Advice and Consulting
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Employment Contracts and Policies
PCS will review your existing employment contracts to ensure they are compliant with Awards and legislation, clearly structured, and aligned with your operational requirements. We can also provide you with templates for easy use. With workplace policies and procedures, PCS shifts organisational thinking surrounding workplace policies beyond a “tick-the-box” approach and conducts meaningful evaluations of existing policies, identifies gaps, and designs practical frameworks that support organisational strategy and safeguard legal compliance.
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Separation Management
PCS will guide and assist you through every step in a separation or termination of employment. Whether this involves poor performance, redundancy, misconduct, medical incapacity or “grey” reasons such as someone being a poor culture fit, PCS will ensure that your team are well-prepared and well-advised with scripts, plug-and-play documents and all necessary advice.
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Contractor Management
We can provide a comprehensive suite of services to your organisation if you engage, or are considering the engagement, of, independent contractors. We assist with assessing the suitability of these engagements and arrangements taking into account ongoing developments in the law, and we can prepare new independent contractor agreements, or review and refresh existing agreements.
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Transfer of Business
We can guide and assist your organisation with employment issues as they arise before, during and after an asset or share sale/purchase. We provide input into due diligence, advise on the employment liabilities on a transfer of business, prepare relevant employee communications and contracts for the time of transfer of employment, and provide strategic guidance on effective change management and workforce integration.
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Injured employee and Absence Management
We can assist your organisation with the pro-active management of the impact and challenges associated with long term medical absenteeism. We give strategic advice to address your organisation’s concerns in a manner consistent with its obligations under applicable workplace laws such as work health safety and anti-discrimination legislation.
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Confidential Information and Business Protection
We can advise your organisation in relation to protecting confidential information, client relationships, and other business interests during and following the employment. We draft confidentiality and restraint provisions, advise on their enforceability, assist to manage risks arising on termination, and provide options to address suspected misuse of information or breaches of post-employment obligations to protect your organisation’s business interests.
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Employer Startup Kit
For organisations looking to establish in Australia, PCS can assist you with the preparation of employment agreement templates, identify applicable industrial instruments, provide standard or bespoke corporate policy kits and provide training to ensure compliance obligations are met.
Investigations and Dispute Resolution
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Mediations of Workplace Grievances
Organisations may find themselves in situations where conflicts and disputes arise for any number of reasons, including legal and non-legal issues. Mediation, if undertaken strategically and with expertise, will mutually benefit both parties and allow for relationships, behaviour and culture in the workplace to continue successfully. PCS offers a comprehensive suite of services, and can provide you with access to specialised and effective dispute resolution mechanisms to achieve an amicable result for all parties.
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Workplace Investigations
The vast majority of employers will have policies for workplace investigations and the way in which these investigations are conducted will involve legal, reputational, and financial risks. Complaints warranting investigation may be indicative of broader disharmony within the workplace that should be addressed and the parties involved in grievance handling procedures may be emotionally vested or subject to a perceived bias. Engaging an external investigator creates the necessary impartiality and fairness, may invoke legal professional privilege and reduces the impact upon ongoing workplace relationships. PCS also offers services in preparing for the investigatory process such as preparing letters and scripts that are tailored to the alleged complaint.
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Representation in FWC and Other Tribunals
The Fair Work Commission has jurisdiction to hear a number of different claims arising from situations in the workplace, including Unfair Dismissal claims, General Protections claims and Anti-Bullying applications. For Unfair Dismissal and General Protections claims, the Commission requires, as a preliminary step, parties to conciliate the matter before going to arbitration. Successful conciliation and, if needed, arbitration requires expertise in the law and people management. PCS offers comprehensive services in this area, providing expertise to ensure that an outcome is achieved that mutually benefits all parties.
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Defending FWO Inquiries
The Fair Work Ombudsman has the responsibility for ensuring that employers (and leaders within employer organisations) are complying with their obligations under the Fair Work Act 2009 as well as under awards and enterprise agreements (where relevant). PCS is able to assist clients from the very early stages of an FWO inquiry process right through to the defence of proceedings commenced by the FWO.
- Contract Disputes
Strategic HR Consulting
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Culture Audits
The PCS Culture Audit allows your organisation to identify cultural and systemic issues through a process of diagnostic and substantive analysis. Using our signature “V-S-C Framework”, your organisation will be put in the best position to be “high-performing”. The project combines a series of staff interviews, reviews of materials such as exit interview data, employee engagement surveys and other relevant data. A written report may then be presented to identified stakeholders with clear recommendations on how any gaps can be bridged by your organisation.
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Enterprise Agreements and IR Strategy
PCS has specialised expertise in working with organisations to develop, review and refine their industrial relations strategy. Our approach in holistically understanding our client’s objectives when it comes to their business, culture and approach to third parties sees us as being integrated into the core strategic team often well before an enterprise agreement is due for renewal. We also work with clients who may be faced with “attention” from unions for the first time.
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Award and Agreement Compliance Audits
The consequences for organisations failing to comply with their legal obligations under the Fair Work Act, awards or enterprise agreements can be significant and in some instances can involve individuals being personally prosecuted. With a very active Fair Work Ombudsman, PCS regularly assists organisations through conducting audits that will result in organisations understanding where they may be non-compliant and then working with you to remedy these areas.
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People Plans
Every organisation, regardless of their size or industry, should have a “People Plan” as an integrated part of their business strategy. PCS can work with your organisation, utilising its signature “People Management Quadrants” paradigm, to develop a people plan that works for you and your organisation.
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Remuneration and Incentive Audits
PCS can conduct a detailed briefing session with Project Lead, undertake a document review of existing remunerative structures, questionnaire and interviews with employees (selected by the company), written report regarding SWOT analysis and recommendations, debriefing session with Project Lead. This package can be modified to suit your organisation’s needs.
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Organisational Structure Reviews
PCS undertakes a comprehensive consideration of your organisation’s People/HR Strategy (which can include a pre-session briefing, half-day facilitated session, review of all relevant documentation and follow-up summary report).
This package can be modified to suit your organisation’s needs.
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Board Effectiveness Evaluation
PCS conducts independent effectiveness evaluations of your organisation’s Board (or equivalent) using its unique PMQs and V-S-C methodology and high-performance frameworks. PCS subsequently works with your organisation on implementation ensuring your Board is performing optimally and delivering value to all stakeholders.
The evaluation cover’s the following topics:
- clarity of strategic focus or priorities of the Board
- role of the Board and understanding a Board member’s responsibilities
- meeting administration and effectiveness, including quality of documents
- relationship between the Board and the Executive
- accountability and behaviours of Board members
Education and Thought Leadership
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Executive Coaching
Unlike many other organisations who have a broad “coaching” offering, the coaching services provided by PCS are entirely bespoke. Quite often, senior members of the legal team are asked to undertake coaching programs for executives as a result of particular challenges our client has with that individual in relation to bullying and harassment. Coaching programs are available to run for periods as long as 12 months and often include 360 feedback processes with co-workers of the coaching candidate.
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PCourseS (Online Training)
PCS has developed a range of online training programs that have been carefully designed to discharge risk management obligations but also to give insights into best practice in various areas of people management. The programs have each been validated by PCS Founder and Managing Principal (and one of Australia’s leading employment lawyers) Joydeep Hor who has incorporated his significant experience in conducting these workshops in person across Australia and around the world. Full details are available on the “PCourseS” tab of this website.
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PClasseS (Workshop Series)
PClasseS is an annual series of masterclass-style tutorials held for small groups of HR professionals, in-house lawyers and people managers covering discrete skills and learnings in people management. The topics covered each year vary with full details of the PClasseS schedule being available on the “Events” page of this website.
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Behaviour & Culture Training
The signature face-to-face training product offered by PCS is based on a module developed by Joydeep Hor two decades ago to provide interactive, provocative and informative training on the subject of appropriate workplace behaviour. Some of the topics covered in this program (which is delivered at a management as well as at a staff level) include:
- Your organisation’s values and principles
- Comments on a changing workplace
- Social media
- Out-of-hours conduct (work functions, kick-on-events and private functions)
- Client and customer interactions
- Consensual relationships
- Bullying in the performance management context
- Nicknames and other workplace “norms”
- Appropriate topics of conversation in the workplace and banter
- Sharing “too much information”
- High profile cases
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High Performing Teams
The signature face-to-face training product offered by PCS is based on a module developed by Joydeep Hor with a single purpose in mind: to make managers better at people management. This program is based on equipping managers and supervisors with the tools they will need to:
- help you to introduce a high performance culture in your organisation
- understand why they may struggle to performance manage well
- have the “crucial/difficult conversations”
- understand the basics of the law around dismissal and performance management
- be aware of case studies where poor performance has been turned around by leaders.
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Legal Fundamentals in HR
This program has been presented since 2013 and was designed to cover comprehensively all relevant aspects of Australian labour and employment law for HR professionals, in-house lawyers (who may not have an employment law background) and others in organisations who have people management responsibility.
Topics covered are:
- Overview of the Australian labour and employment law system including:
- Understanding federal and state systems
- The NES, awards and agreements
- Key Courts and Tribunals
- Enterprise Bargaining
2. Employment documentation and management including:
- The employment contract: what is it?
- Confidentiality and restraints of trade
- Recruitment and screening risks and pitfalls
- Policies and procedures in the employment relationship
- Employees vs contractors
3. EEO, harassment, discrimination and Work Health & Safety including:
- Discrimination, harassment and bullying claims
- Work health and safety legislation and management
- Effective training in EEO and WHS matters
- Workplace surveillance
4. Termination and litigation including:
- Termination of employment: redundancies, misconduct and performance
- Organisational change and restructures
- Understanding legal claims
- The litigation process
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Webinars
Even before COVID-19, PCS saw the value of educating its clients and other business partners through webinars.
Since inception, PCS has presented webinars on thought-provoking subjects and topics in people management. While occasionally the subjects covered address critical legal developments, more commonly webinars look at themes that have broader relevance for our clients and are designed to give meaningful information for participants, rather than just a “tease” as to the services PCS can provide. For this reason our webinars are only complimentary to clients of our firm who have engaged us on one of our Partnership or Partnership Plus subscriptions.
- Elite Athlete Mentoring