The vast majority of employers will have policies for workplace investigations and the way in which these investigations are conducted will involve legal, reputational, and financial risks. Complaints warranting investigation may be indicative of broader disharmony within the workplace that should be addressed and the parties involved in grievance handling procedures may be emotionally vested or subject to a perceived bias. Engaging an external investigator creates the necessary impartiality and fairness, may invoke legal professional privilege and reduces the impact upon ongoing workplace relationships. PCS also offers services in preparing for the investigatory process such as preparing letters and scripts that are tailored to the alleged complaint.
Posted in Investigations & Dispute Resolutions.