Handling Difficult Conversations

Are managers averse to conflict? Do we avoid having difficult conversations with underperforming employees because we are worried about the consequences? Do managers even know how to have these difficult conversations? What happens when employees feel or claim to be bullied as a result of these conversations? Is there any such thing as a “rule book” when it comes to handling difficult conversations at work?

Joydeep Hor, PCS’s Managing Principal, has been assisting leaders at all levels of organisations for the last 20 years on these issues. He addressed these critical issues in the webinar below.

Getting Bang for your Buck: Where should your budget be allocated?

As the end of the financial year approaches and measures are underway to finalise next year’s budgets, HR professionals will be asked to contribute figures, justify figures or independently prepare an HR budget. This webinar explored areas that need to be considered in terms of what costs you should be expecting and whether there are ways to make savings within your area to utilise available funds in more effective ways.

This webinar explored:

  • where the HR budget sits within the organisation and the Board’s and Executives’ expectations of HR costs
  • line items of an HR budget
  • likely financial increases eg National Minimum Wage, EBA or contractual pay review increases
  • what are unexpected costs and how do you account for and justify them
  • how to learn from the previous budget and how those lessons impact on the current/proposed
  • where can HR make savings?
  • where should HR deploy its finances?
  • How do you explain to the Executives and the Board that sometimes short term spending is actually longer term saving?

Personal Risk for HR and Executives

HR and other executives generally accept that that their employer can be liable for the actions of its workers. Surprisingly though, many of the same executives often overlook the fact that they can become personally liable where their employer is found to have breached a range of employment or safety legislation.

This webinar:

  • provided a refresher on the sources of personal liability for HR professionals and other executives;
  • explored the commonality of interests between those Executives and the company; and
  • outlined strategies for aligning personal risk management with the best interests of the company.

Bargaining for your brand: Enterprise Agreements that protect your brand inside and out

A properly negotiated enterprise agreement can bring about significant productivity improvements and flexibility to your workforce as well as protecting your brand and organisation. Almost half a decade on from the approval of the first batch of enterprise agreements under the Fair Work regime, we look back at some key trends as well as what you can do to negotiate an agreement that works for your organisation.

This webinar explores:

  • trends in enterprise agreements;
  • how to introduce productivity improvement and flexibility into your agreement;
  • the Enterprise Bargaining process – key steps and common mistakes; and
  • how to effectively manage the relationship with bargaining representatives (including unions).